The lesson does not fit on my screen.
Our courses are designed to run at a fullscreen at a screen resolution of 1024 x 768 or greater.
Due to variations in browser and operating system configurations, part of the course window may appear to be cutoff making it difficult to access the course controls.
We are currently working to adjust the lessons to accommodate a wider range of browsers and configurations.
However, there are some settings you can change to :
Set your monitor resolution to 1024 x 768 or higher. Show / Hide Details
How to change your screen resolution.
To change your resolution under Windows 95/98/NT/2000/Me:
From the Start menu, select Settings, and then choose Control Panel. The Control Panel window will appear.
1. Open the Display icon. The Display Properties window will appear.
2. Select the Settings tab.
3. Ensure the Desktop Area is set to 800 by 600 pixels. Note: If it is available, press the Test button. If the screen appears blank, it will return to normal in 5 to 15 seconds. You will need to contact your computer vendor/manufacturer for assistance in changing the resolution setting.
4. Choose the OK button. Note: You may be prompted to re-boot your computer. Choose the OK button to restart your computer.
To change your resolution on a Mac:
From the Apple menu, select Control Panels. You will either have the option Monitors & Sound or Monitors.
If the option is Monitors & Sound:
Open the Monitor icon.
From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
Close the Monitors & Sound window.
If the option is Monitors:
Ensure that the Show pull-down menu option is set to Recommended.
From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
Close the Monitors window.
For all other Windows versions, please go to Microsoft's support site. For all other Mac versions, please go to Apple's web site.
Disable "pop-up" blocking software while viewing lessons, as they may prevent Internet Explorer from running in fullscreen / kiosk mode.
Set your windows taskbar to auto-hide while viewing lessons. Show / Hide Details
How to auto-hide your taskbar.
To auto hide the taskbar, follow these directions:
(1) Right-click any blank portion of your taskbar.
(2) Click on Properties from the menu.
(3) The Taskbar Properties box will appear. On the Taskbar Options tab, check the "Auto hide" box.
(4) Hit the Apply button at the bottom right.
This will make your taskbar disappear until you move your mouse cursor over its location.
I am having trouble installing the Authorware Web Player / Why might I need administrative rights to install the web player?
If you are running Windows 2000, and have restricted rights on your computer, you may need your domain administrator to either:
Login to your machine as an Administrator to install the Authorware Web Player -or-
Run the installer using a "RunAs" option/Secondary Logon.
